Refund Policy

A Legal Disclaimer

DEAFBuzz.biz is a service operated under 14th Street Media LLC. By purchasing any of our services, you agree to the terms outlined on this page and acknowledge our policies regarding submissions, approvals, timelines, and refund eligibility. DeafBuzz.biz reserves the right to refuse service or issue refunds at our sole discretion if any activity is deemed harmful, misleading, discriminatory, or violates our community standards.

We aim to maintain an inclusive and respectful space for all users. Participation on this platform implies your agreement to uphold this standard.

Refund Policy - the basics

We stand behind the quality and integrity of our work. Because most services begin with digital consultation, planning, and/or promotion immediately after purchase, refunds are limited and must follow the guidelines outlined below:

Refunds will not be issued once a project has been reviewed, scheduled, or initiated.
Refund requests must be submitted in writing within 24 hours of purchase and before any service or listing is activated.
If a listing or feature does not meet the guidelines of our platform, we will notify you with the option to revise it. If the revision is not submitted within 5 business days, the service will be canceled without refund.

What to include in the Refund Policy

You may be eligible for a refund under these specific circumstances:

Duplicate payment or accidental tier purchase (notify us within 24 hours).
A technical issue on our end prevents your listing or service from being published and we are unable to resolve it within 7 days.
Your submission is denied due to content that violates our terms and no work has begun.

Non-Refundable Services

Any service where work has started (planning, posting, designing, scheduling).
Sponsored features, business highlights, interviews, or editorial inclusions once scheduled or promoted.
Listings or campaigns submitted without a clear goal or required materials.
Missed or canceled interviews without 48 hours' notice.

Need Help?

If you have questions or concerns about your order, please email us at hello@DEAFBuzz .biz within 24 hours of your purchase. We’ll be happy to assist you.